Your Video Team Privacy Policy

1. Introduction:

Your Video Team is committed to protecting the privacy and security of your personal data. This privacy notice explains how we collect, use, and disclose your personal data in connection with our video production services. We are a video content production company that provides a range of services related to video production, including filming, editing, and post-production.

In order to provide these services, Your Video Team collects and processes personal data. We are committed to being transparent about our data processing activities and ensuring that your personal data is protected.

This privacy notice applies to all personal data that we collect, whether it is collected online or offline. It describes the types of personal data we collect, how we use and share that data, and your rights and choices with respect to your personal data. We encourage you to read this notice carefully so that you understand our data processing practices.

2. Types of Data Collected:

Your Video Team collects the following types of personal data from individuals who engage with our services:

  • Names

  • Phone numbers

  • Email addresses

  • Company names

  • Website information

We collect this data directly from the data subjects, either through contact forms on our website, in person, or over the phone depending on how the individual contacts us or finds us.

In addition, we may collect personal data from public sources such as social media platforms (e.g. LinkedIn, Facebook) if it is relevant to our services. We use this data to reach out to potential clients or collaborators who we believe may benefit from our services.

Your Video Team does not collect any sensitive personal data such as health, religion, or racial or ethnic origin.

In general, we do not collect data from children under the age of 16. However, in some cases, we may collect data from a minor in connection with a model release form. In such cases, we require the consent of the legal guardian of the minor before collecting any personal data.

Please note that this list is not exhaustive and we may collect other types of personal data where necessary for the provision of our services.

3. Legal basis for data processing:

The legal basis for processing personal data by Your Video Team is typically based on legitimate interest. We process personal data to provide our services and to contact potential leads and collaborators who we believe may benefit from our services.

However, we may also process personal data based on consent, particularly if we are sending out marketing emails or newsletters. In such cases, we ensure that we have obtained valid consent from data subjects by providing them with a clear and specific opt-in option when collecting their email addresses. We also provide an easy opt-out option in every email we send.

We also ensure that any data processing activities we undertake comply with the relevant data protection laws and regulations, including the EU General Data Protection Regulation (GDPR). If you have any further questions regarding our legal basis for data processing or how we ensure valid consent is obtained, please don't hesitate to let us know.

4. Purposes of Data Processing

The purposes for which Your Video Team processes personal data are primarily related to our business operations, which include providing video production services and contacting potential leads and collaborators who we believe may benefit from our services.

We process personal data to:

  • Respond to inquiries and provide customer support

  • Communicate with customers, collaborators, and potential leads

  • Provide services related to video production

  • Administer and manage our business operations

  • Conduct marketing and promotional activities, such as sending out newsletters or promotional offers

All of these purposes are directly related to our business operations and enable us to provide our services and improve our customer experience.

There are some secondary purposes for which we may process personal data, such as marketing and promotional activities. However, we ensure that all such activities are in compliance with relevant data protection laws and regulations, and that we obtain valid consent from data subjects when required. We also provide an easy opt-out option in every email we send.

If you have any further questions regarding the purposes of data processing or how we ensure compliance with relevant data protection laws and regulations, please let us know.

5. Recipients of Data:

Your Video Team may share personal data with third-party service providers who help us provide our services, such as payment processors, email marketing platforms, or hosting providers. We may also share personal data with business partners or collaborators in the context of joint projects or collaborations.

We take steps to ensure that any third-party service providers or business partners with whom we share personal data have adequate measures in place to protect the data and comply with relevant data protection laws and regulations. We only share personal data with these parties when necessary and always in compliance with applicable data protection laws.

If you have any further questions or concerns regarding the recipients of personal data, please do not hesitate to contact us.

6. Data Retention:

Your Video Team retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. We use the following criteria to determine the appropriate retention period for personal data:

  • The nature of the personal data and the purposes for which it was collected;

  • Legal, regulatory or contractual requirements to retain the personal data for a specified period;

  • The need to maintain accurate business and financial records;

  • The need to resolve disputes, enforce our agreements, or to defend against legal claims.

Once personal data is no longer needed, we take steps to securely delete or anonymise the data to ensure that it cannot be accessed or used inappropriately. We use appropriate technical and organisational measures to ensure that personal data is securely deleted or anonymised and that no unauthorised access or disclosure occurs.

If you have any further questions or concerns regarding the retention of personal data, please do not hesitate to contact us.

7. Data Subject Rights:

Under GDPR, data subjects have the following rights with respect to their personal data:

  • Right of access: Data subjects have the right to access their personal data and obtain information about how it is being processed.

  • Right to rectification: Data subjects have the right to request that inaccurate or incomplete personal data be corrected or updated.

  • Right to erasure: Data subjects have the right to request that personal data be deleted in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

  • Right to restrict processing: Data subjects have the right to request that the processing of their personal data be restricted in certain circumstances.

  • Right to data portability: Data subjects have the right to receive a copy of their personal data in a structured, commonly used and machine-readable format.

  • Right to object: Data subjects have the right to object to the processing of their personal data in certain circumstances, such as when it is being processed for direct marketing purposes.

To exercise their rights, data subjects can contact us using the contact details provided in Section 10. We will respond to all requests within one month of receipt, unless the request is particularly complex, in which case we may extend the response time by up to two additional months. We will inform the data subject of any such extension within one month of receiving the request.

We will verify the identity of the data subject before responding to any request to ensure that the request is legitimate. If we are unable to verify the identity of the data subject, we may request additional information to assist with the verification process.

We take all requests from data subjects seriously and will respond in a timely and appropriate manner. If you have any further questions or concerns regarding data subject rights, please do not hesitate to contact us.

8. Data security

We take data security very seriously and have implemented appropriate technical and organisational measures to ensure that personal data is protected against unauthorised access, disclosure, alteration, or destruction. Some of the security measures we have in place include:

  • Password protection: All electronic devices and files containing personal data are password-protected.

  • Antivirus software: We use antivirus software to protect against malware and viruses.

  • Encryption: We encrypt files containing personal data and use secure email services to ensure that emails containing personal data are secure.

  • Google Drive: We store files containing personal data on Google Drive, which is only accessible through our email accounts with passwords.

  • External hard drives: We store backup copies of data on external hard drives that are password-protected.

  • Paper documents: Any hard copies of personal data we may have are stored securely and access is restricted to authorised personnel only.

We regularly review our data security measures to ensure they remain effective and up to date with the latest industry standards. Our employees receive regular training on data security best practices, and we require all third-party service providers who may have access to personal data to adhere to our data security standards.

If you have any questions or concerns about the security of your personal data, please contact us using the details provided in Section 10.

9.International transfers:

As mentioned earlier, we do not transfer any personal data outside the European Economic Area, so we do not currently use any specific transfer mechanisms such as standard contractual clauses. However, should the need arise in the future, we will ensure that any such transfers are in compliance with the GDPR and appropriate safeguards are implemented to protect personal data during the transfer process.

10.Contact Information

If you have any questions or concerns about the processing of your personal data, you can contact us at the following email address: yourvideoteam@gmail.com.

For any data protection matters within our organisation, please contact Ben Bryant or Rachael Bryant, who are responsible for handling these issues.

Please note that we do not have a designated data protection officer (DPO) at this time.